Privacy Policy

Your privacy is important to us. Dr Chris Arthur Obstetrics, Gynaecology and Fertility complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988, which govern how personal information is collected, used, stored, and disclosed.

Personal Information We Collect

We may collect personal information when you:

  • submit an online enquiry

  • contact the practice by phone or email

  • attend appointments

  • engage with our website

This information is used solely to respond to your request, manage your care, or provide the services you have asked for.

How Your Information Is Used

Personal information is only used for the purpose for which it was provided. We retain this information only for as long as necessary to complete your request or deliver your care.

Your information is never shared with third parties, except where:

  • you have given explicit consent

  • it is required for your medical care

  • we are legally obligated to do so

Website Analytics & Cookies

Our website may collect non‑identifiable data such as:

  • pages visited

  • time spent on the site

  • browser type

  • general usage patterns

This information is anonymous and used only to improve website performance and enhance your experience. No personal or identifying information is stored within analytics data.

Data Security

We take reasonable steps to protect your personal information from:

  • loss

  • misuse

  • unauthorised access

  • modification

  • disclosure

This includes secure storage systems, controlled access, and regular review of data‑handling practices.

Accessing or Updating Your Information

You may request access to your personal information or ask for corrections if you believe it is inaccurate or incomplete. Please contact our rooms to make a request.

Policy Updates

This privacy policy is effective from July 2026. Any updates or changes will be published on this website and made available within the practice.